LynkServ
FAQ

How Do I Contact LynkServ Support?

How to reach the LynkServ team and what to expect in terms of response time.

The LynkServ team is small and responds personally to every inquiry. Here's how to reach us.

Email

Email is the best way to reach us for most questions: hello@lynkserv.com. We respond to all emails within one business day, typically much faster. Please include your business name and the email address associated with your account so we can pull up your information quickly.

What to Include in Your Email

The more context you provide, the faster we can help. If you're having a billing issue, include your business name and a description of the problem. If you're asking about your listing, tell us your business name and what you're trying to accomplish. Screenshots are always helpful for technical issues.

Response Times

We aim to respond to all emails within one business day, Monday through Friday. For urgent issues like listing suspensions or billing problems, we prioritize those and typically respond within a few hours.

Things We Can Help With

Account issues (login problems, email changes, password resets), billing and subscription questions, listing questions (approval status, category or city changes), technical problems with the dashboard, and general questions about LynkServ features.

Things That Require Action on Your End

Updating your profile, changing your phone number or website, setting up your FTCO, and upgrading or downgrading your plan are all done directly in your dashboard — we don't need to be involved in those.

Feature Requests and Feedback

We genuinely want to hear what would make LynkServ better for your business. Email us with any feedback — it goes directly to the people building the product.